TrustRadius Insights
Frame.io is a versatile platform that has been widely adopted by various professionals for its seamless video collaboration features. …
Starting at $15 per user/per month
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What is Frame.io?
Frame.io in New York offers a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process, as well as integrations with popularly used editing…
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Pricing
Pro
$15
Cloud
per user/per month
Team
$25
Cloud
per user/per month
Free
Free
Cloud
For up to 2 users
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
How David Kong (Frame.io) built an (almost entirely) automated product feedback system with Airtable
YouTube
NAB 2022: Frame.io's Paul Saccone
YouTube
Camera to Cloud with Frame.io | LAPPG
YouTube
Improve demo skills using Frame.io
YouTube
Workflow Zone Demo at Cine Gear Expo 2022
YouTube
First Public Demo of Frame.io in DaVinci Resolve by Alexis Van Hurkman at NAB 2019
YouTube
Product Details
- About
- Tech Details
What is Frame.io?
Frame.io Video
In this video, the TrustRadius team is unboxing Frame.io, an approval tool we believe will be very useful to video editors and creative agencies alike.
Frame.io Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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(31)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Frame.io is a versatile platform that has been widely adopted by various professionals for its seamless video collaboration features. Users have praised the platform for its ability to simplify the process of sharing videos with clients and collecting feedback. For boutique video production companies, Frame.io serves as a reliable tool for both internal video review and versioning with clients. With the platform's robust organization and filtering capabilities, teams can easily collect, organize, and manage feedback on video projects, saving significant amounts of time.
One of the standout features of Frame.io is its unique editing access for each video, allowing collaborators to make changes and provide feedback directly within the platform. This streamlined workflow eliminates the need for back-and-forth email exchanges or confusing document versions. Instead, users can effortlessly share video links with clients, making the feedback cycle extremely simple and efficient.
Frame.io is also highly valued for its remote work capabilities. In an era where remote collaboration has become increasingly important, the platform provides an ideal solution for sharing and reviewing video projects regardless of geographical location. Users across different departments, from the video team to higher-ups in marketing, have found Frame.io to be a valuable asset in their day-to-day work.
Additionally, Frame.io extends beyond video review purposes and serves as a versatile file-sharing platform. Users utilize it to share various media files such as photos and documents, as well as for presentation purposes with clients. The intuitive interface of Frame.io ensures that digital media remains organized and easily accessible in one centralized location.
In specific industries such as healthcare and wedding videography, Frame.io has proven to be an essential tool. Companies use the platform to share drafts of patient education videos internally and with external individuals. Similarly, internal departments rely on Frame.io to manage client edits to wedding films seamlessly. The platform simplifies the process of collecting, storing, and managing client edits in a user-friendly manner.
Overall, users have expressed satisfaction with Frame.io's capabilities and have appreciated the switch from other platforms. Its convenience, efficiency, and versatility have made it an invaluable tool for professionals across various industries, facilitating smooth collaboration and elevating the overall video production process.
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Reviews
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August 23, 2019
The Most Effective Video Review Right in Your Pocket
I have a boutique video production company that utilizes Frame.io across the organization. We use Frame.io for internal video review as well as video review and versioning with clients. It serves as an excellent solution to the problem of collecting, organizing, and filtering feedback on video reviews. It's easy to edit access uniquely for each video and saves significant amounts of time when sharing edits and receiving feedback when collaborating on a video project.
- Simple UI. Its drag and drop interface makes uploading and organizing something that happens inherently. Versioning is a huge issue when reviewing videos and frame allows you to keep old versions while prioritizing updated edits on the same link.
- Frame.io allows you to make accurate notes on a video down to the frame - including drawing on a frame to indicate exact details your notes refer to. This allows for your post team to know exactly what the note-maker is referring to.
- Privacy settings. Frame has an easy way to manage sharing by providing a "review link" and a "presentation" - this allows you to limit whether a reviewer has access to provide notes or just to review an edit. Simple password protection is an option for any review as well as the option for allowing a file to be downloadable.
- The Frame.io platform is not as functional on an iPad. There is no iPad app and though the browser version of the software has been improved, it's still not up to snuff with the iOS app for iPhone. This is a huge miss on Frame.IO's part as we use iPads for review regularly and have issues playing back and managing note making in Frame.
- Bang for the Buck. The pricing structure is quite limiting. 100 gigs of uploads is hardly enough for a team who regularly produced video, but that seems to be what Frame.io thinks is the sweet spot for upload limits for the professional team price package. The next plan up is an absurd $224 more per month for only 4x the upload limit. We produce half hour episodes of TV for public television so this limit is frustrating as our budget is not huge.
- The limit on 5 team members for the team package is a bit frustrating as well - though there are plenty of collaborators for the price. It's the kindof thing that varies per project and Frame seems to be built for either very small teams or very large teams - but nothing in the middle.
- One negative impact has been the assumed role of post-management that Frame seems to remove from a small team/project. Often a single editor will upload a cut and then when reviewers begin to provide feedback, the editor instantaneously feels the obligation to proceed with making changes - often before note-making is done. Frame is so easy to communicate notes on, you can often forget the protocol of making sure all notes have been made and approved before proceeding. This is one area that Frame could be improved.
- I don't know that you can allocate a number to how much ROI there is with Frame in place, but we used to use Trello to make notes - which was great except you had to have 2 windows open and then type out timecodes for each note. This clearly takes time - on both ends. Now, your notes are tied to the timecode and the editor can see very quickly where the notes are in regards to context of the video. It's direct feedback.
- One of our primary business objectives is to always improve on the quality of our work. Frame.io is specifically built for video review, not for consumption of content but for contemplation of content. This is something that is essential in a mobile work environment where edit sessions aren't always something we're privy to. It allows for the edit suite to live in your pocket, anywhere - which inherently provides for more opportunity to give great feedback when inspiration strikes.
Frame is easily the most efficient video review service of the options i've tried. Wipster is a close second, followed by Vimeo. Trello is listed only b/c it can be tailored for whatever need you have - though I recognize it isn't a true video review system. Wipster's drawbacks when I used it were primarily technical - it regularly didn't work like it was supposed to and was limited. I believe it's come a long ways - though at the time it did not have an iOS app, which was a huge plus for Frame. Vimeo seems like it's playing catchup and though they've really improved, their organization is a bit convoluted and confusing.
May 11, 2018
Review: Frame.io
Frame.io is our video review application of choice. Frame.io allows us to easily present video links for clients and makes the feedback cycle extremely simple for us and our clients.
- Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
- Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
- Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
- Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
- Though I love the integration with After Effects, it's a tiny bit buggy from time to time. You'll need to re-sign in once a week (at least, this is what my tests have determined) and there is an issue with timeline jumping. If you click onto a comment, the timeline takes you to the problem area, but if you move the playhead elsewhere and click onto the same comment, it will not return you to the location. You must first click onto a different comment, then back onto the original. It's silly, and to me, a bug that will be resolved eventually.
- Frame.io does not provide an archiving feature, so it's a bit of sore spot to delete old videos. When running into storage problems, which you might depending on your plan, you'll need to remove old videos.
- Video links play natively at 560p. I don't understand this, as 720p or 1080p should be the standard playback resolution. This means some clients might not be as technologically-savvy, and won't think to click onto the resolution button to upgrade the resolution playback. I've had clients ask why the video was "low-quality" when they needed to change the resolution. This feels like boneheaded development to me.
- Frame.io has cut review time in half for us. When compared to the olden days of email threads for video review, I'll never want to go back. This is a huge time saver.
- Frame.io gives a high sense of professionalism. I've had multiple clients express their delight with the application. It helps our feedback process, but also keeps our clients happy.
I last used Wipster around 4-5 months ago, but I felt downtrodden by both their business practices and interface. Wipster sprung a new pricing model on users. This pricing model made no sense, was extremely pricey for no reason, and felt like a punch in the gut by a new and greedy company. Furthermore, I had constant issues with the software. It was buggy, slow, and presented issues with clients.
My first day with Frame.io was like being released from prison. All I'd known up to this point was disappointment and gloom. Frame.io took every single issue our team had with Wipster and resolved it. Frame.io was nearly perfect.
My first day with Frame.io was like being released from prison. All I'd known up to this point was disappointment and gloom. Frame.io took every single issue our team had with Wipster and resolved it. Frame.io was nearly perfect.